Generative AI Sounds Great, But It's Not What You Imagine
When we hear about Generative Artificial Intelligence, we often picture futuristic scenarios with...
Schaman Blog
Customer Care
Is the Co-Pilot in the agent console a "Nice-to-Have" or a "Must-Have"?
One of the challenges many companies face in customer service is training agents and the difficulty...
Customer Care
Automate Your Customer Service on WhatsApp with Schaman: A Practical Guide
Can you imagine your customer service team offering uninterrupted and always available service? In...
Customer Care
Generative AI Sounds Great, But It's Not What You Imagine
When we hear about Generative Artificial Intelligence, we often picture futuristic scenarios with...
Customer Care
Is the Co-Pilot in the agent console a "Nice-to-Have" or a "Must-Have"?
One of the challenges many companies face in customer service is training agents and the difficulty...
Customer Care
Automate Your Customer Service on WhatsApp with Schaman: A Practical Guide
Can you imagine your customer service team offering uninterrupted and always available service? In...
Customer Care
Voicebots: What Are They and What Are Their Advantages in a Call Center?
In the digital age, automation has become an indispensable tool for improving efficiency and...
Customer Care
Why is AI a great copilot for customer service agents?
In today's business environment, saturated with technology and innovation, artificial intelligence...
Customer Care
Vodafone's digital leap in customer service: a success story with Schaman
Vodafone Spain has transformed its customer service through a digitalization strategy in...
Customer Care
How can you benefit from the advantages of multi-channel customer service with Schaman?
In a world where immediacy and personalization are not a luxury but a necessity, offering customer...
Customer Care
How interactions are changing: Real-Time digital absorption
The transformation of customer interactions: Embracing digital and immediate solutions
Customer...
