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Schaman + ChatGPT: a new paradigm in Customer Service See more

Schaman Blog

Why is AI a great copilot for customer service agents?

In today's business environment, saturated with technology and innovation, artificial intelligence...

Vodafone's digital leap in customer service: a success story with Schaman

Vodafone Spain has transformed its customer service through a digitalization strategy in...

How can you benefit from the advantages of multi-channel customer service with Schaman?

In a world where immediacy and personalization are not a luxury but a necessity, offering customer...

How interactions are changing: Real-Time digital absorption

The transformation of customer interactions: Embracing digital and immediate solutions

Customer...

Unlocking the power of AI: 3 steps to automation strategy in Customer Service

In the realm of automation powered by Artificial Intelligence (AI), the buzzwords may change, but...

3 cons and many pros of Generative AI in customer service

Generative Artificial Intelligence is a branch of Artificial Intelligence that aims to create and...

How to maintain a scalable customer service

Traditionally, customer service has been handled as a succession of steps and procedures that...

Discover why we are called Schaman and the meaning of our logo

3…2…1… magic! It might seem like it, however, it is not a trick but a disruptive technology capable...