Generative AI Sounds Great, But It's Not What You Imagine
When we hear about Generative Artificial Intelligence, we often picture futuristic scenarios with...
When we hear about Generative Artificial Intelligence, we often picture futuristic scenarios with...
One of the challenges many companies face in customer service is training agents and the difficulty...
Can you imagine your customer service team offering uninterrupted and always available service? In...
Could you imagine that every interaction that arrives at your Contact Center could help you improve...
Schaman troubleshooting service provides real-time support to agents and customers during support...
In the fast-paced world of customer service, few roles...
As you may know, Schaman allows you ...
Customer service is a fundamental pillar for the success of any company. In the search to offer an...
Despite, in many cases, a lack of...
It is a fact that process automation tools are widely established in companies' customer service...
Since the launch of ChatGPT, we have been seeing exponential interest in multiple applications of...