Automate Your Customer Service on WhatsApp with Schaman: A Practical Guide
Can you imagine your customer service team offering uninterrupted and always available service? In...
Can you imagine your customer service team offering uninterrupted and always available service? In...
In the digital age, automation has become an indispensable tool for improving efficiency and...
In today's business environment, saturated with technology and innovation, artificial intelligence...
Traditionally, customer service has been handled as a succession of steps and procedures that...
3…2…1… magic! It might seem like it, however, it is not a trick but a disruptive technology capable...
It is not surprising to say that customer service is complex as well as fundamental in the...
Generative AI (GenAI) has emerged in our daily lives in an abrupt way thanks to the ChatGPT...
In the constant pursuit of efficiency and excellence in customer service, the transformation of...
If I had to point out the main aim I've heard recently from customer service directors, I would...
Could you imagine that every interaction that arrives at your Contact Center could help you improve...
Schaman troubleshooting service provides real-time support to agents and customers during support...