Why is AI a great copilot for customer service agents?
In today's business environment, saturated with technology and innovation, artificial intelligence...
In today's business environment, saturated with technology and innovation, artificial intelligence...
Vodafone Spain has transformed its customer service through a digitalization strategy in...
In a world where immediacy and personalization are not a luxury but a necessity, offering customer...
A few days ago we had a webinar session with a significant number of customer service managers from...
In Customer Service, as in many other fields, digitization is an unquestionable trend. Not only for...
A specialist doctor asks questions and performs diagnostic tests until reaching the cause that...
"Be...
As users of services in many sectors, we are used to dealing with very uncomfortable situations: