A homogeneous Customer Service while changing a core system is possible
If I had to point out the main aim I've heard recently from customer service directors, I would...
If I had to point out the main aim I've heard recently from customer service directors, I would...
Could you imagine that every interaction that arrives at your Contact Center could help you improve...
Schaman troubleshooting service provides real-time support to agents and customers during support...
In the fast-paced world of customer service, few roles...
As you may know, Schaman allows you ...
Customer service is a fundamental pillar for the success of any company. In the search to offer an...
Despite, in many cases, a lack of...
It is a fact that process automation tools are widely established in companies' customer service...