Learning from Data and Patterns. When analytics is your ally to improve CX one step further
Could you imagine that every interaction that arrives at your Contact Center could help you improve...
Could you imagine that every interaction that arrives at your Contact Center could help you improve...
Schaman troubleshooting service provides real-time support to agents and customers during support...
In the fast-paced world of customer service, few roles...
As you may know, Schaman allows you ...
Customer service is a fundamental pillar for the success of any company. In the search to offer an...
Despite, in many cases, a lack of...
It is a fact that process automation tools are widely established in companies' customer service...
Since the launch of ChatGPT, we have been seeing exponential interest in multiple applications of...