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Schaman Customer Experience Spain, S.L. (hereinafter, “schaman”) informs through this Cookies Policy about the use of storage devices and data recovery in the terminal equipment of the Users.


1. What are cookies?

Cookies are files that are downloaded to the user’s computer smartphone/tablet when accessing certain web pages and applications that allow to store the users’ browsing preferences, making the interaction between the User and the Website faster and easier.

The information collected by the cookies is anonymous and does not contain any sensitive information as they do not collect data that can personally identify the User. In any case, the User may access the configuration of their browser to modify and/or block the installation of Cookies sent from the Website, without this preventing access to contents themselves.


2. What does schaman use the cookies for?

This Website uses cookies or other information storage and retrieval devices to track the interactions of Users with the services offered on the Website.

Cookies allow the recognition of a User’s browser, as well as the type of device from which the Website is accessed, and are used to facilitate the user’s next visit and make the Website more useful.

For example, schaman uses cookies to ensure that the Website works properly and know your browsing experience, among others.

In short, the use of cookies allows schaman to optimize the User’s navigation, adapting the information and services offered to their interests and preferences.


3. Types of cookies used on the Website

The website uses the following types of cookies, although a cookie may be included in more than one category:

  • Proprietary cookies: These cookies allow the Web site to work properly so they are essential so that the user can use all options of the website and can navigate and use the same functions normally.
  • Third-party cookies: Those that are sent to the user’s terminal computer from a computer or domain that is not managed by Schaman but by another entity that treats the data obtained through cookies.
  • Customization cookies: Cookies that allow the user to access the service with some general features predefined depending on a number of criteria in the user terminal, such as language, browser type, the locale from which the user accesses the service, etc.
  • Analytical Cookies: These cookies allow the person responsible to monitor and analyze the behavior of users on the websites to which they are linked. The information gathered through such cookies is used in measuring the activity of websites, applications or platforms and profiling user navigation of these sites, applications and platforms, in order to introduce improvements based on the analysis of usage data obtained from service users.
  • The main objectives pursued with this type of cookies are:
    • Allowing the anonymous identification of the users and therefore the approximate count of the number of visitors.
    • Identify the most visited contents anonymously
  • Know if the User that is accessing is new or repeating the visit.
  • Advertising cookies: Cookies that allow management—in the most efcient way possible—of the advertising spaces that, when applicable, the editor has included in a web page, application or platform from which the requested service is provided based on criteria such as content edited or the frequency in which the ads are displayed.
  • Behavioural advertising cookies: Cookies that allow management—in the most efcient way possible—of the advertising spaces that, when applicable, the editor has included in a web page, application or platform from which the requested service is provided. These cookies store information on user behaviour obtained through continued monitoring of their browsing habits, which allows developing a specifc profle to display ads based on the same.

    The cookies that are used in the Website are detailed below:
Name Type Duration Proprietary/third-party Purpose
__hs_opt_out Proprietary It expires in 13 months. Third-party This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again.
__hs_do_not_track Proprietary It expires in 13 months. Third-party This cookie can be set to prevent the tracking code from sending any information to HubSpot
__hs_initial_opt_in Proprietary It expires in seven days Third-party This cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode
__hs_cookie_cat_pref Proprietary It expires in 13 months Third-party This cookie is used to record the categories a visitor consented to
hs_ab_test Proprietary It expires at the end of the session Third-party This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before
__cfduid Proprietary It is a session cookie that lasts a maximum of 30 days Third-party This cookie is set by HubSpot’s CDN provider, Cloudflare. It helps Cloudflare detect malicious visitors to your website and minimizes blocking legitimate users
__cfruid Proprietary It expires at the end of the session Third-party This cookie is set by HubSpot’s CDN provider because of their rate limiting policies. Learn more about Cloudflare cookies.
__hstc Analytics It expires in 13 months Third-party The main cookie for tracking visitors


Analytics It expires in 13 months Third-party This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts
__hssc Analytics It expires in 30 minutes Third-party This cookie keeps track of sessions
__hssrc Analytics It expires at the end of the session Third-party Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser


  1. How to disable cookies?

All browsers allow making changes to disable the configuration of cookies. This is the reason why most browsers offer the possibility of managing cookies, to obtain a more precise control over privacy.


These settings are located in the «options» or «preferences» menu of your browser.

The links of each browser to disable cookies are provided with the following instructions:


– Internet Explorer (https://goo.gl/iU2wh2)

  • In the tool menu, select «Internet Options»
  • Click on the «Privacy» tab.
  • You can configure privacy with a cursor with six positions that allows you to control the number of cookies that will be installed: Block all cookies, High, Medium High, Medium (default level), Low and Accept all cookies.

– Mozilla Firefox (http://goo.gl/QXWYmv)

  • At the top of the Firefox window click on the «Tools» menu.
  • Select «Options».
  • Select the «Privacy» panel.
  • In the Firefox option you can choose “Use custom history” settings to configure the options.

– Google Chrome (http://goo.gl/fQnkSB)

  • Click on the menu located in the toolbar.
  • Select «Settings».
  • Click on «Show advanced options».
  • In the «Privacy» selection, click on the «Content settings» button.
  • In the “Cookies” selection you can configure the options.

– Safari (https://goo.gl/PcjEm3; https://goo.gl/dQywEo)

  • In the settings menu select the option «Preferences».
  • Open the “Privacy” tab.
  • Select the option you want from the «Block cookies» section.
  • Remember that certain functions and full functionality of the Website may not be available after disabling cookies.

If you do not want to be tracked by cookies, Google has developed a plug-in to install in your browser that you can access at the following link: http://goo.gl/up4ND.


 5.Cookies on mobile devices


schaman also uses cookies or other storage devices on mobile devices.

As with computer browsers, browsers on mobile devices allow changes in the privacy options or settings to disable or eliminate cookies.

To change privacy options follow the instructions specified by the developer of your browser for mobile.

Below you can find some examples of the links that will guide you to modify the privacy options on your mobile device:


– IOS: (http://goo.gl/61xevS)

– Windows Phone: (https://goo.gl/tKyb0y)

– Chrome Mobile: (http://goo.gl/XJp7N)

– Opera Mobile: (http://goo.gl/Nzr8s7)


  1. Acceptance, configuration or rejection of cookies

You can click «OK AND CLOSE» or continue browsing to accept cookies. You can click on the “CONFIGURE OR REJECT” button to configure or reject cookies. We inform you that in the case of blocking or not accepting the installation of cookies, it is possible that certain services will not be available or that you may not be able to access certain services or take full advantage of everything that this Website has to offer.