PLATFORM
Schaman CX Designer:
Where speed
meets intelligence
CX Designer lets you create, adjust and evolve experiences with the agility of no-code and the precision of intelligent analytics.
Omnichannel design made simple
One single design, consistent experience across channels
Configurable Experience Points by interface type
Adaptive orchestration: conversational, copilot or guided
Customizable branding per channel
100% graphical interface
Drag-and-drop interface to create no-code experiences
Visual root cause editor
Resolution builder with reusable blocks
Experience / ContactFlow designer with AI orchestration
Real-time data connection through configuration
Pre-integrated telco-specific knowledge and AI agents
Collaborative and secure management
Superadmin view for advanced configurations
Granular feature control by client
Full sandbox for testing without affecting production
Live publishing with no downtime
Complete change history with instant rollback
